Students' retention on online learning: Establishing a predictive model at a private university in Vietnam




students’ retention, online learning, predictive model, private university


Low levels of student retention have become one of the most significant issues that online learning has brought about. Through the literature review, most studies have pointed out some factors contributing to student retention in online learning environments; however, few have focused on establishing a model that minimizes student dropout rates. Hence, this paper aims to formulate a predictive model to tackle this issue. Through the quantitative survey design and the PSL-SEM approach in data analysis, the research involved 100 students. After analyzing the data, it is suggested that some factors and their relationship with student retention. These were Academic locus of control, Flow experience, Satisfaction, and Learning strategies. Also, this study indicated that to improve the students’ retention in online learning, Student satisfaction should be paid more attention rather than the others.

Author Biographies

Tran Quang Hai, Hoa Sen University, Ho Chi Minh City, Vietnam

Tran, Quang Hai a Doctoral student of the Faculty of Linguistics at Ho Chi Minh City University of Social Sciences and Humanities, Vietnam National University. He earned his M. A TESOL degree from Victoria University, Australia. He is currently a lecturer in the Faculty of International Languages and Culture Studies at Hoa Sen University, Vietnam. He has presented at and participated in several national and international conferences on linguistics and language teaching-learning. Additionally, he has taught both English and non-English majors. His accumulated experience from working at various educational institutions has equipped him with ample confidence and skills in language teaching. His research interests include linguistics, Virtual Communities, and Teaching - Learning Practices.

Nguyen Thanh Minh, Faculty of Foreign Languages, Van Lang University, Ho Chi Minh City, Vietnam

Nguyen, Thanh Minh is a lecturer at Van Lang University, Ho Chi Minh, Vietnam. He has attended and presented at some conferences in the field of language learning and teaching. His recent papers were “Constructive Alignment in Teaching English at Tertiary Level:  An Insight into an AUN-Designed Course at Van  Lang  University”  (published in the proceeding of OPENTESOL2020 -held by HCMC Open University) and “The Implementation of E-Learning into Language Learning: A Case of English Majors at Van Lang University” (published in the proceeding of AsiaCALL2021). He has participated in teaching both English and Non-English majors. His research interests are Curriculum Development and Language Assessment.


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How to Cite

Tran, Q. H., & Nguyen, T. M. (2022). Students’ retention on online learning: Establishing a predictive model at a private university in Vietnam. International Journal of TESOL & Education, 2(4), 149–172.



Research Article