The Survey of Digital Transformation in Education: A Systematic Review




Digital transformation, Education, Teaching methods, Learning experiences


This study addresses a gap in the literature regarding the implementation of digital strategies in educational institutions, particularly universities. Despite significant advancements in the development of digital strategies, there remains a lack of commitment and vision for their effective implementation. This study systematically reviewed the literature to evaluate digital transformation in education across three dimensions: campus environment, teaching methods, and learning experiences. Employing the Preferred Reporting Items for Systematic Reviews and Meta-analysis guidelines, this study identified ten pertinent articles for thematic analysis. These findings highlight the critical role of digital transformation in various aspects such as data collection, management, academic advising, and personalized learning, revealing a trend towards improved educational outcomes through blended learning, video conferencing, AR/VR, and adaptive learning technologies. This research underscores the transformative impact of digital strategies on education, suggesting a paradigm shift in teaching/learning methods, emphasizing the need for educational institutions to embrace these changes proactively.

Author Biographies

  • Bui Trong Tai, TNU - University of Sciences, Viet Nam

    Dr. Bui Trong Tai graduated with a doctorate in public policy at the Academy of Social Sciences, Vietnam Academy of Social Sciences in 2023. Currently he is a lecturer at TNU - University of Sciences, Vietnam, majoring in management science and policy. Main research directions include: management science, educational policy, science and technology, religion, politics.

  • Nguyen Truong Son, TNU - University of Sciences, Viet Nam

    Nguyen Truong Son is currently a doctoral student at the School of Measurement and Evaluation in Education at the University of Education, Vietnam National University, Hanoi, currently working at at TNU - University of Sciences, Vietnam, with a research direction. Main research: measurement and evaluation, education quality check, university ranking.


Ali, W. (2020). Online and remote learning in higher education institutes: A necessity in light of COVID-19 pandemic. Higher education studies, 10(3), 16-25.

Arnaboldi, M., Robbiani, A. and Carlucci, P. (2020). On the relevance of self-service business intelligence to university management. Journal of Accounting & Organizational Change, 17(1), 5-22.

Attaran, M., Stark, J. and Stotler, D. (2018). Opportunities and challenges for big data analytics in US higher education: A conceptual model for implementation. Industry and Higher Education, 32(3), 169-182.

Bai, H. and Zhang, Q. (2020). English smart classroom teaching system based on 5 network and internet of things. Microprocessors and Microsystems, 36(99), 121-123.

Barabanova, S.V., Kaybiyaynen, A.A. and Kraysman, N.V. (2019). Digitalization of education in the global context. Higher Education in Russia, 28(1), 94-103.

Benavides, L.M.C., Tamayo Arias, J.A., Arango Serna, M.D., Branch Bedoya, J.W. and Burgos, D. (2020. Digital transformation in higher education institutions: A systematic literature review. Sensors, 20(11), 3291.

Block, B.M., Haus, B., Steenken, A. and von Geyso, T. (2020), September. Digital transformation of interdisciplinary engineering education. In International Conference on Interactive Collaborative Learning (pp. 284-296). Springer, Cham.

Bramer, W.M., De Jonge, G.B., Rethlefsen, M.L., Mast, F. and Kleijnen, J. (2018). A systematic approach to searching: an efficient and complete method to develop literature searches. Journal of the Medical Library Association, 106(4), 531.

Car, J., Carlstedt-Duke, J., Car, L.T., Posadzki, P., Whiting, P., Zary, N., Atun, R., Majeed, A., Campbell, J. and Digital Health Education Collaboration. (2019). Digital education in health professions: the need for overarching evidence synthesis. Journal of medical internet research, 21(2), e12913.

Castaño, M., Noeller, C. and Sharma, R. (2021). Implementing remotely proctored testing in nursing education. Teaching and Learning in Nursing, 16(2), 156-161.

Castleberry, A. and Nolen, A. (2018). Thematic analysis of qualitative research data: Is it as easy as it sounds?. Currents in pharmacy teaching and learning, 10(6), 807-815.

Castro, R. (2019). Blended learning in higher education: Trends and capabilities. Education and Information Technologies, 24(4), 2523-2546.

Cioffi, R., Travaglioni, M., Piscitelli, G., Petrillo, A. and De Felice, F. (2020). Artificial intelligence and machine learning applications in smart production: Progress, trends, and directions. Sustainability, 12(2), 492.

Das, D., Pal, S., Paul, S.R., Debnath, A. and Reza, M. (2021), February. Effect of covid-19 on digital transformations in teaching learning methodology and its consequences in society: A review. In Journal of Physics: Conference Series (Vol. 1797, No. 1, p. 012066). IOP Publishing.

De Boissieu, A. and Deutsch, R. (2022). The long road to education for upcoming data-driven practices in architecture: Gaps, difficulties and silos. In Structures and Architecture A Viable Urban Perspective?, pp.1034-1041. CRC Press.

ElMassah, S. and Mohieldin, M. (2020). Digital transformation and localizing the sustainable development goals (SDGs). Ecological Economics, 169, 106490.

Faria, J.A. and Nóvoa, H. (2017), May. Digital transformation at the University of Porto. In International Conference on Exploring Services Science, pp. 295-308. Springer, Cham.

Feki, M. and Boughzala, I. (2016), May. Big data governance: a literature review and research agenda. In CIG 2016: 15ième Conférence Internationale de Gouvernance de l'AAIG (Association Académique Internationale de Gouvernance).

Gaftandzhieva, S. and Doneva, R. (2021). Data Analytics to Improve and Optimize University Processes. In ICERI2021 Proceedings (pp. 6236-6245). IATED.

García-Morales, V.J., Garrido-Moreno, A. and Martín-Rojas, R. (2021). The transformation of higher education after the COVID disruption: Emerging challenges in an online learning scenario. Frontiers in Psychology, 12, 616059.

Gutiérrez, F., Seipp, K., Ochoa, X., Chiluiza, K., De Laet, T. and Verbert, K. (2020). LADA: A learning analytics dashboard for academic advising. Computers in Human Behavior, 107, 105826.

Hafsi, M. and Assar, S. (2020). Does enterprise architecture support Customer Experience Improvement? Towards a conceptualization in digital transformation context. In Enterprise, Business-Process and Information Systems Modeling, pp. 411-427. Springer, Cham.

Hall, E.A., Roberts, M.B., Taylor, K.A. and Havrda, D.E. (2022). Changes in Academic Performance after Transitioning to Remote Proctoring: A Before-After Evaluation. Pharmacy, 10(4), 92.

Hoel, T., Chen, W. and Lu, Y. (2020). Teachers’ perceptions of data management as educational resource: A comparative case study from China and Norway. Nordic Journal of Digital Literacy, 15(3), 178-189.

Iglesias-Pradas, S., Hernández-García, Á., Chaparro-Peláez, J. and Prieto, J.L. (2021). Emergency remote teaching and students’ academic performance in higher education during the COVID-19 pandemic: A case study. Computers in human behavior, 119, 106713.

Iivari, N., Sharma, S. and Ventä-Olkkonen, L. (2020). Digital transformation of everyday life–How COVID-19 pandemic transformed the basic education of the young generation and why information management research should care?. International Journal of Information Management, 55, 102183.

Khitskov, E. A., Veretekhina, S. V., Medvedeva, A. V., Mnatsakanyan, O. L., Shmakova, E. G., & Kotenev, A. (2017). Digital transformation of society: problems entering in the digital economy. Eurasian Journal of Analytical Chemistry, 12(5b), 855-873.

Kiger, M.E. and Varpio, L. (2020). Thematic analysis of qualitative data: AMEE Guide No. 131. Medical teacher, 42(8), 846-854.

Loucif, S., Gassoumi, L. and Negreiros, J. (2020). Considering students’ abilities in the academic advising process. Education Sciences, 10(9), 254.

Marachi, R. and Quill, L. (2020). The case of Canvas: Longitudinal datafication through learning management systems. Teaching in Higher Education, 25(4), 418-434.

Mladenova, T., Kalmukov, Y. and Valova, I. (2020). Covid 19–A major cause of digital transformation in education or just an evaluation test. TEM journal, 9(3), p.1163.

Mohamed Hashim, M.A., Tlemsani, I. and Matthews, R. (2022). Higher education strategy in digital transformation. Education and Information Technologies, 27(3), 3171-3195.

Morakanyane, R., Grace, A.A. and O'reilly, P. (2017). Conceptualizing Digital Transformation in Business Organizations: A Systematic Review of Literature. Bled eConference, 21, 428-444.

Naimi-Sadigh, A., Asgari, T. and Rabiei, M. (2022). Digital transformation in the value chain disruption of banking services. Journal of the Knowledge Economy, 13(2), 1212-1242.

Neborsky, E.V., Boguslavsky, M.V., Ladyzhets, N.S. and Naumova, T.A. (2020), May. Digital transformation of higher education: International trends. In International Scientific Conference “Digitalization of Education: History, Trends and Prospects”(DETP 2020) (pp. 393-398).

Nguyen-Duc, A., Cruzes, D.S. and Conradi, R. (2015). The impact of global dispersion on coordination, team performance and software quality–A systematic literature review. Information and Software Technology, 57, 277-294.

Nguyen, T. H., & Nguyen, T. N. U. (2023). Teaching English Online Using Video Conferencing: The Challenges to EFL Instructors and Their Solutions. International Journal of TESOL & Education, 3(1), 126–143.

Nurhas, I., Aditya, B. R., Jacob, D. W., & Pawlowski, J. (2021). Understanding the challenges of rapid digital transformation: the case of covid-19 pandemic in higher education. Behaviour & Information Technology, 41(13), 2924-2940.

Oliveira, K. d. S. and Souza, R. P. d. (2021). Digital transformation towards education 4.0. Informatics in Education, 21(2), 283-309.

Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. (2021) .The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ 2021, 372:n71.

Pham, N. S. (2022). The Effectiveness of Teaching and Learning Online: A Study on HUFI’s English-majored Students. International Journal of TESOL & Education, 2(3), 1–12.

Psacharopoulos, G., Collis, V., Patrinos, H. A., & Vegas, E. (2021). The COVID-19 cost of school closures in earnings and income across the world. Comparative Education Review, 65(2), 271-287.

PWC. (2018). The 2018 Digital University Staying Relevant in the Digital Age. PWC.

Rao, G. M. (2021). Digital Transformation in Education. International E- Research Journal, 269, 103-108.

Regan, P.M. and Jesse, J. (2019). Ethical challenges of edtech, big data and personalized learning: Twenty-first century student sorting and tracking. Ethics and Information Technology, 21(3), 167-179.

Saykili, A. (2019). Higher education in the digital age: the impact of digital connective technologies. Journal of Educational Technology and Online Learning, 2(1), 1-15.

Seres, L., Pavlicevic, V. and Tumbas, P. (2018), March. Digital transformation of higher education: Competing on analytics. In Proceedings of INTED2018 Conference 5th-7th March (pp. 9491-9497).

Singh, M.N. (2021). Inroad of digital technology in education: Age of digital classroom. Higher Education for the Future, 8(1), 20-30.

Stone, C. (2019). Online learning in australian higher education: opportunities, challenges and transformations. Student Success, 10(2), 1-11.

Szymkowiak, A., Melović, B., Dabić, M., Jeganathan, K. and Kundi, G.S. (2021). Information technology and Gen Z: The role of teachers, the internet, and technology in the education of young people. Technology in Society, 65, 101565.

Tarmizi, S.S.A., Mutalib, S., Hamid, N.H.A. and Rahman, S.A. (2019). A review on student attrition in higher education using big data analytics and data mining techniques. International Journal of Modern Education and Computer Science, 11(8), pp.1-14.

Tawfik, M. (2022). Complexity and Interaction across Oral, Written and Online Discourse. International Journal of TESOL & Education, 2(1), 272–295.

Ting, D.S.W., Carin, L., Dzau, V. and Wong, T.Y. (2020). Digital technology and COVID-19. Nature medicine, 26(4), 459-461.

Truong, T. and Diep, Q. B. (2023). Technological spotlights of digital transformation in tertiary education. IEEE Access, 11, 40954-40966.

Weerawardane, D. (2021). Digital transformation of Higher Education: what’s next?. New Vistas, 7(2), 3-7.

Weiner, J.A. and Henderson, D. (2022). Online Remote Proctored Delivery of High Stakes Tests: Issues and Research. Journal of Applied Testing Technology, 23, 1-4.

Yakubu, M.N. and Abubakar, A.M. (2021). Applying machine learning approach to predict students’ performance in higher educational institutions. Kybernetes, 51(2), 916-934.

Zafari, H., Rafiemanesh, H. and Balouchi, A. (2018). Internet addiction among Iranian medical students: a systematic review. Medical Science, 22(94), 518-524.

Zain, S., 2021. Digital transformation trends in education. In Future Directions in Digital Information (pp. 223-234). Chandos Publishing.

Zhao, M., Liao, H.T. and Sun, S.P. (2020). An Education literature review on digitization, digitalization, datafication, and digital transformation. In 6th International Conference on Humanities and Social Science Research (ICHSSR 2020) (pp. 301-305). Atlantis Press.






Literature Review

How to Cite

Bui, T. T., & Nguyen, T. S. (2023). The Survey of Digital Transformation in Education: A Systematic Review. International Journal of TESOL & Education, 3(4), 32-51.

Similar Articles

1-10 of 128

You may also start an advanced similarity search for this article.