Use of Google Docs in Teaching and Learning English Online to Improve Students’ Writing Performance




writing skill, technology, Google Docs, online learning


Writing is regarded as the most challenging skill for almost all English learners because it requires their knowledge of grammatical rules and English structures. Moreover, because of the COVID-19 pandemic, teachers and students could not go to universities. Thus, they had to learn online instead of traditional learning, which created tremendous difficulties for both of them.

Thanks to the development of technology, many vital tools, such as word processing and computer-based activities, have been employed to assist learners in producing high–quality writings. As a result, the researchers chose Google Docs as a medium for teaching writing. The authors conducted a case study to determine the usefulness of Google Docs in developing writing abilities and highlight the obstacles it faces. Additionally, this research focuses on investigating the participants’ attitude toward Google Docs after they use it for their online writing course. The participants in this case study were 45 first-year English-majored students who enrolled in the writing classes at the Academy of Journalism and Communication. They had to study the traditional course for one month and a two–month online English course because of the pandemic. The two survey questionnaires and the assessment of writing samples were used in combination with semi-structured interviews to evaluate if the students’ abilities could be improved or not and investigate whether they had a positive attitude after the course. The findings revealed positive results in students’ writing performance as well as an optimistic view of using Google Docs.

Author Biographies

  • Nguyen Thi Hong Nhung, Academy of Journalism and Communication

    Nguyen Thi Hong Nhung is an English teacher at the Academy of Journalism and Communication. She has nearly 10- year experience of teaching English. She graduated from the University of Languages and International Studies in 2011 and her major is English teaching. Then, she did a Master’s Degree in the English language at Hanoi University and finished the course in 2014. Her research interests are methodology and the English language. She always wants to learn new things and adapt them to make her lessons more effective and attractive.

  • Nguyen Thi Thuy Hue, Academy of Journalism and Communication

    Nguyen Thi Thuy Hue is an English teacher at the Academy of Journalism and Communication. She has been teaching English since 2010. She graduated in English Language Teacher Education from the University of Foreign Languages, Vietnam National University, Hanoi in 2008. She also did a Master of Arts in English studies at Hanoi University in 2013.She always wants to become an experienced teacher with a high moral responsibility; therefore, she has devoted much time to looking for effective teaching methods for her students.


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Research Article

How to Cite

Nguyen, T. H. N., & Nguyen, T. T. H. (2022). Use of Google Docs in Teaching and Learning English Online to Improve Students’ Writing Performance. International Journal of TESOL & Education, 2(2), 186-200.

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